How ignorant he was behaving...that too with the li'll kids and the Parents out there. Why were all just bearing him??? Went for an outing at the Ambience Mall Gurgaon with a family. Sam and Rosch, almost the same age...awww....How excited they were to play games at the funcity . Sakshi, mom to Rosch, got the card....500, I think...for kids to enjoy. I must say, Sam was for the firstest time willing to play games, may be cos of the company of a naughty li'll cute boy! They played games, happy...excited...shouting...running...and collected just some tickets, may be a 50 or so and were too excited to get the redemption gift in return for those tickets. Gift, be it anything, sounded like a matter of pride to them...they had won it afterall :-). Running out of time at 10.30 in the night and dinner yet pending, we decided NO MORE GAMES.....reached the redemption counter...the guy counted the tickets and said 2 pencils....Okay....Sam , new to games was quite happy, I won a pencil....Rosch was not too happy having won a just small pencil...but okay rules were rules. We didn't expect the guy to give them a teddy for those 50 tickets :-) but what we expected was that he would let them have their choice of color for the pencil. He gave 2 similar pencils... I asked Sam was she okay with that...peeping through the counter glass- "Mumma..vo purple wali jispe smileys bane hain". I asked "Rosch, which color do you want baby." but he was not interested in the pencil and was quite unhappy. Sakshi asked me to just take Sam's and he shall get settled in few moments. Sakshi asked the guy...WHO WAS FREE THEN, to kindly exchange the pencil and give Sam the purple one...No response...she requested again...no response...he stood dumbstuck!! We waited for few seconds...Sam's shining eyes at the purple smiley pencil...I requested the guy...he wasn't even looking at us standing exactly in front of us just across the counter...Requests over, I asked him to change...no response....There came another set of parents with LOADS of tickets for redemption...The guy took them and started counting..."Excuse Me!!" I said...hmmphhh.... My poor li'll Sam looked at me with a sad face " Mumma, is he not gonna give me that purple one?" And that single sentence of hers was of much greater value to me than those 500 Rs or that pencil that costed a mere Rs2...it made me wild...I caught hold of those tickets...keeping in mind not to spoil them as THE KID was waiting for his gift...I kind of yelled at the guy- " WHat will take you lesser time...couting these hundreds of tickets or exchanging a pencil lying at your hands' length??" He just atred at me...FURIOUSLY, I picked up both our pencils and gave them straight onto his nose shot alongwith 2-3 angry sentences...
Some of you might feel this weird and over-reaction...I don't...Why did we drive an hour, spend ..Okay just Rs.500 for the card...stood there requesting for 15 minutes for the pencil..JUST FOR THE SMILE AT OUR KID"S FACES. Why do any of you parents take your kids to these places..Only for that smile and excitement. ANd that man, he behaved as if we were ghosts he could neither see nor hear....such a man was handling the entire FUNCITY section of the mall??!! Shameful I must say. Yet another thing that I was surprised at was that none of the parents who were besides me, watching all this nonsense raised their voice with me...next could have been their kid making a sad face just for not getting a small toy of his color choice!!! Who the hell gave the rights to that guy, who is being paid salary from OUR pockets to behave this way...as if the mall was his and he was letting our kids play for free. ALso, few games were not working...BUT...they were working enough to deduct money from the card when it was swiped !!! Out of 5 requests, twice a guy came up and let us use the funcity card for our deducted momey..Fine, it was just a matter of say a Rs.100 but my question is..if they knew those games were not working..WHY DID THEY NOT PUT UP A SIMPLE SLIP AT THE GAMES DISPLAYING THAT THE GAME IS NOT WORKING?? Many parents just shifted to next game..many retried twice thrice at same games and got their money deducted....100rs from each pocket must have made them a thousands within an hour or two. Whats all this rubbish in a BIG MALL??!! ANd there was no incharge to attend my complaint about this irresponsible behaviour of the staff...Great...and we parents take pride in announcing that we went to the mall ...to make a fool out of ourselves!!!
Some of you might feel this weird and over-reaction...I don't...Why did we drive an hour, spend ..Okay just Rs.500 for the card...stood there requesting for 15 minutes for the pencil..JUST FOR THE SMILE AT OUR KID"S FACES. Why do any of you parents take your kids to these places..Only for that smile and excitement. ANd that man, he behaved as if we were ghosts he could neither see nor hear....such a man was handling the entire FUNCITY section of the mall??!! Shameful I must say. Yet another thing that I was surprised at was that none of the parents who were besides me, watching all this nonsense raised their voice with me...next could have been their kid making a sad face just for not getting a small toy of his color choice!!! Who the hell gave the rights to that guy, who is being paid salary from OUR pockets to behave this way...as if the mall was his and he was letting our kids play for free. ALso, few games were not working...BUT...they were working enough to deduct money from the card when it was swiped !!! Out of 5 requests, twice a guy came up and let us use the funcity card for our deducted momey..Fine, it was just a matter of say a Rs.100 but my question is..if they knew those games were not working..WHY DID THEY NOT PUT UP A SIMPLE SLIP AT THE GAMES DISPLAYING THAT THE GAME IS NOT WORKING?? Many parents just shifted to next game..many retried twice thrice at same games and got their money deducted....100rs from each pocket must have made them a thousands within an hour or two. Whats all this rubbish in a BIG MALL??!! ANd there was no incharge to attend my complaint about this irresponsible behaviour of the staff...Great...and we parents take pride in announcing that we went to the mall ...to make a fool out of ourselves!!!
